{
  "formatVersion": 1,
  "generatedAt": "2026-09-10T07:35:15.205Z",
  "scope": "public",
  "sample": true,
  "clinic": {
    "name": "Example Clinic",
    "category": "Multi-specialty clinic",
    "address": "Jumeirah, Dubai · Illustrative branch",
    "latitude": 25.2048,
    "longitude": 55.2708,
    "phone": "+971 4 000 0000"
  },
  "assessment": {
    "asOf": "2026-09-08T08:00:00.000Z",
    "rubricVersion": "0.1.0",
    "taxonomyVersion": "uae-care-0.1"
  },
  "scores": [
    {
      "checker": "profile",
      "title": "Profile readiness",
      "score": 82.0213,
      "coverage": 94,
      "lower": 77.1,
      "upper": 83.1,
      "earned": 77.1,
      "assessable": 94,
      "applicable": 100,
      "provisional": false,
      "reasons": [],
      "metrics": [
        {
          "id": "gp.primary_category",
          "label": "Primary care category",
          "pillar": "Care relevance",
          "maximum": 18,
          "earned": 18,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Verify the most specific category for your core care."
        },
        {
          "id": "gp.additional_categories",
          "label": "Additional categories",
          "pillar": "Care relevance",
          "maximum": 6,
          "earned": 3,
          "state": "observed",
          "reason": "One documented care department is not represented.",
          "source": "Illustrative sample",
          "action": "Represent actual departments and remove unrelated categories."
        },
        {
          "id": "gp.services",
          "label": "Core services",
          "pillar": "Care relevance",
          "maximum": 6,
          "earned": 3.5999999999999996,
          "state": "observed",
          "reason": "Three of five documented services are represented.",
          "source": "Illustrative sample",
          "action": "List your documented priority services accurately."
        },
        {
          "id": "gp.name",
          "label": "Business name",
          "pillar": "Patient essentials",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Match the clinic’s real-world name and approved language aliases."
        },
        {
          "id": "gp.address",
          "label": "Branch address",
          "pillar": "Patient essentials",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Confirm the building, unit, and branch address."
        },
        {
          "id": "gp.pin",
          "label": "Entrance pin",
          "pillar": "Patient essentials",
          "maximum": 3,
          "earned": 3,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Confirm the pin leads to the patient entrance."
        },
        {
          "id": "gp.regular_hours",
          "label": "Weekly opening hours",
          "pillar": "Patient essentials",
          "maximum": 7,
          "earned": 6,
          "state": "observed",
          "reason": "Sunday hours differ from the confirmed clinic schedule.",
          "source": "Illustrative sample",
          "action": "Confirm all seven days, including days you are closed."
        },
        {
          "id": "gp.special_hours",
          "label": "Special opening hours",
          "pillar": "Patient essentials",
          "maximum": 3,
          "earned": null,
          "state": "unread",
          "reason": "Upcoming special hours have not been confirmed.",
          "source": "Illustrative sample",
          "action": "Confirm exceptions for the next 30 days."
        },
        {
          "id": "gp.accessibility",
          "label": "Accessibility information",
          "pillar": "Patient essentials",
          "maximum": 7,
          "earned": 3.5,
          "state": "observed",
          "reason": "Two of four relevant accessibility questions are answered.",
          "source": "Illustrative sample",
          "action": "Answer each relevant accessibility question accurately."
        },
        {
          "id": "gp.website",
          "label": "Branch website",
          "pillar": "Appointment access",
          "maximum": 8,
          "earned": 8,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Link to a working page identifying the correct branch."
        },
        {
          "id": "gp.phone",
          "label": "Patient phone number",
          "pillar": "Appointment access",
          "maximum": 7,
          "earned": 7,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Publish a valid branch or authorized booking number."
        },
        {
          "id": "gp.booking",
          "label": "Appointment route",
          "pillar": "Appointment access",
          "maximum": 7,
          "earned": 0,
          "state": "missing",
          "reason": "No appointment action was found in the complete sample page.",
          "source": "Illustrative sample",
          "action": "Add a clear appointment action for this branch."
        },
        {
          "id": "gp.whatsapp",
          "label": "WhatsApp contact",
          "pillar": "Appointment access",
          "maximum": 3,
          "earned": 3,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Publish and verify your clinic’s WhatsApp contact."
        },
        {
          "id": "gp.exterior_photo",
          "label": "Entrance and exterior",
          "pillar": "Visual usefulness",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Add a clear photograph that helps patients recognize the entrance."
        },
        {
          "id": "gp.interior_photo",
          "label": "Interior and facilities",
          "pillar": "Visual usefulness",
          "maximum": 4,
          "earned": 4,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Show the facilities patients can expect to visit."
        },
        {
          "id": "gp.team_photo",
          "label": "Clinic team",
          "pillar": "Visual usefulness",
          "maximum": 3,
          "earned": null,
          "state": "unread",
          "reason": "Only a partial gallery was available; no absence is inferred.",
          "source": "Illustrative sample",
          "action": "Add an appropriate clinic team photograph."
        },
        {
          "id": "gp.care_photo",
          "label": "Treatment facilities",
          "pillar": "Visual usefulness",
          "maximum": 3,
          "earned": 3,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Show relevant treatment spaces or equipment."
        }
      ],
      "diagnostics": {}
    },
    {
      "checker": "reputation",
      "title": "Reputation",
      "score": 92.5118,
      "coverage": 100,
      "lower": 92.5118,
      "upper": 92.5118,
      "earned": 92.5118,
      "assessable": 100,
      "applicable": 100,
      "provisional": false,
      "reasons": [],
      "metrics": [
        {
          "id": "rep.rating",
          "label": "Patient ratings",
          "pillar": "Patient feedback",
          "maximum": 40,
          "earned": 37.70052608283437,
          "state": "observed",
          "reason": "4.69 recency-weighted stars; 180-day half-life.",
          "source": "Review history",
          "action": "Monitor feedback and address the underlying patient experience."
        },
        {
          "id": "rep.recency",
          "label": "Latest review",
          "pillar": "Recent activity",
          "maximum": 10,
          "earned": 10,
          "state": "observed",
          "reason": "Latest review 2 days ago.",
          "source": "Review history",
          "action": "Invite feedback consistently from eligible patients."
        },
        {
          "id": "rep.consistency.0",
          "label": "Feedback period 1",
          "pillar": "Recent activity",
          "maximum": 3.3333333333333335,
          "earned": 3.3333333333333335,
          "state": "observed",
          "reason": "Feedback received in this 28-day period.",
          "source": "Review history",
          "action": "Maintain a consistent, non-selective feedback process."
        },
        {
          "id": "rep.consistency.1",
          "label": "Feedback period 2",
          "pillar": "Recent activity",
          "maximum": 3.3333333333333335,
          "earned": 3.3333333333333335,
          "state": "observed",
          "reason": "Feedback received in this 28-day period.",
          "source": "Review history",
          "action": "Maintain a consistent, non-selective feedback process."
        },
        {
          "id": "rep.consistency.2",
          "label": "Feedback period 3",
          "pillar": "Recent activity",
          "maximum": 3.3333333333333335,
          "earned": 3.3333333333333335,
          "state": "observed",
          "reason": "Feedback received in this 28-day period.",
          "source": "Review history",
          "action": "Maintain a consistent, non-selective feedback process."
        },
        {
          "id": "rep.routine_replies.sample-review-002",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-003",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-004",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-005",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-006",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-007",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-008",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-009",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
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        {
          "id": "rep.routine_replies.sample-review-010",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
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        {
          "id": "rep.routine_replies.sample-review-011",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-012",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-013",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-014",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-015",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-016",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-018",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-019",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-020",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-021",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-022",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-023",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-024",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-025",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-026",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-027",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-028",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-029",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-030",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-031",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-032",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-033",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-035",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-036",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-037",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-038",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-039",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-040",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-041",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-042",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-043",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-044",
          "label": "Routine review replies",
          "pillar": "Review responses",
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          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-045",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-046",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-047",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-048",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-049",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-050",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-052",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-053",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-054",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-055",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0,
          "state": "observed",
          "reason": "No owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-056",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.routine_replies.sample-review-057",
          "label": "Routine review replies",
          "pillar": "Review responses",
          "maximum": 0.4716981132075472,
          "earned": 0.4716981132075472,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Reply to this patient’s feedback."
        },
        {
          "id": "rep.low_rating_replies.sample-review-017",
          "label": "Low-rating follow-up",
          "pillar": "Review responses",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Respond to this low-rating review without disclosing patient details."
        },
        {
          "id": "rep.low_rating_replies.sample-review-034",
          "label": "Low-rating follow-up",
          "pillar": "Review responses",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Respond to this low-rating review without disclosing patient details."
        },
        {
          "id": "rep.low_rating_replies.sample-review-051",
          "label": "Low-rating follow-up",
          "pillar": "Review responses",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Owner reply observed.",
          "source": "Review history",
          "action": "Respond to this low-rating review without disclosing patient details."
        }
      ],
      "diagnostics": {
        "reviewCount": 58,
        "recentReviewCount": 58,
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        "effectiveSample": 55.9239,
        "latestReviewDays": 2
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    },
    {
      "checker": "listings",
      "title": "Listings health",
      "score": 91.25,
      "coverage": 100,
      "lower": 91.25,
      "upper": 91.25,
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      "assessable": 100,
      "applicable": 100,
      "provisional": false,
      "reasons": [],
      "metrics": [
        {
          "id": "listing.apple.address",
          "label": "Apple Maps: address",
          "pillar": "Listings consistency",
          "maximum": 6.25,
          "earned": 6.25,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm address on Apple Maps against your source of truth."
        },
        {
          "id": "listing.apple.phone",
          "label": "Apple Maps: phone",
          "pillar": "Listings consistency",
          "maximum": 5,
          "earned": 0,
          "state": "observed",
          "reason": "An old phone number points patients to the wrong destination.",
          "source": "Illustrative sample",
          "action": "Confirm phone on Apple Maps against your source of truth."
        },
        {
          "id": "listing.apple.name",
          "label": "Apple Maps: name",
          "pillar": "Listings consistency",
          "maximum": 3.75,
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          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm name on Apple Maps against your source of truth."
        },
        {
          "id": "listing.apple.website",
          "label": "Apple Maps: website",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm website on Apple Maps against your source of truth."
        },
        {
          "id": "listing.apple.hours",
          "label": "Apple Maps: hours",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm hours on Apple Maps against your source of truth."
        },
        {
          "id": "listing.apple.whatsapp",
          "label": "Apple Maps: whatsapp",
          "pillar": "Listings consistency",
          "maximum": 2.5,
          "earned": 2.5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm whatsapp on Apple Maps against your source of truth."
        },
        {
          "id": "listing.doctoruna.address",
          "label": "Doctoruna: address",
          "pillar": "Listings consistency",
          "maximum": 6.25,
          "earned": 6.25,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm address on Doctoruna against your source of truth."
        },
        {
          "id": "listing.doctoruna.phone",
          "label": "Doctoruna: phone",
          "pillar": "Listings consistency",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm phone on Doctoruna against your source of truth."
        },
        {
          "id": "listing.doctoruna.name",
          "label": "Doctoruna: name",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm name on Doctoruna against your source of truth."
        },
        {
          "id": "listing.doctoruna.website",
          "label": "Doctoruna: website",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm website on Doctoruna against your source of truth."
        },
        {
          "id": "listing.doctoruna.hours",
          "label": "Doctoruna: hours",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 0,
          "state": "observed",
          "reason": "Sunday is listed as closed.",
          "source": "Illustrative sample",
          "action": "Confirm hours on Doctoruna against your source of truth."
        },
        {
          "id": "listing.doctoruna.whatsapp",
          "label": "Doctoruna: whatsapp",
          "pillar": "Listings consistency",
          "maximum": 2.5,
          "earned": 2.5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm whatsapp on Doctoruna against your source of truth."
        },
        {
          "id": "listing.google.address",
          "label": "Google Maps: address",
          "pillar": "Listings consistency",
          "maximum": 6.25,
          "earned": 6.25,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm address on Google Maps against your source of truth."
        },
        {
          "id": "listing.google.phone",
          "label": "Google Maps: phone",
          "pillar": "Listings consistency",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm phone on Google Maps against your source of truth."
        },
        {
          "id": "listing.google.name",
          "label": "Google Maps: name",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm name on Google Maps against your source of truth."
        },
        {
          "id": "listing.google.website",
          "label": "Google Maps: website",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm website on Google Maps against your source of truth."
        },
        {
          "id": "listing.google.hours",
          "label": "Google Maps: hours",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm hours on Google Maps against your source of truth."
        },
        {
          "id": "listing.google.whatsapp",
          "label": "Google Maps: whatsapp",
          "pillar": "Listings consistency",
          "maximum": 2.5,
          "earned": 2.5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm whatsapp on Google Maps against your source of truth."
        },
        {
          "id": "listing.okadoc.address",
          "label": "Okadoc: address",
          "pillar": "Listings consistency",
          "maximum": 6.25,
          "earned": 6.25,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm address on Okadoc against your source of truth."
        },
        {
          "id": "listing.okadoc.phone",
          "label": "Okadoc: phone",
          "pillar": "Listings consistency",
          "maximum": 5,
          "earned": 5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm phone on Okadoc against your source of truth."
        },
        {
          "id": "listing.okadoc.name",
          "label": "Okadoc: name",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm name on Okadoc against your source of truth."
        },
        {
          "id": "listing.okadoc.website",
          "label": "Okadoc: website",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm website on Okadoc against your source of truth."
        },
        {
          "id": "listing.okadoc.hours",
          "label": "Okadoc: hours",
          "pillar": "Listings consistency",
          "maximum": 3.75,
          "earned": 3.75,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm hours on Okadoc against your source of truth."
        },
        {
          "id": "listing.okadoc.whatsapp",
          "label": "Okadoc: whatsapp",
          "pillar": "Listings consistency",
          "maximum": 2.5,
          "earned": 2.5,
          "state": "observed",
          "reason": "Matches the sample clinic record.",
          "source": "Illustrative sample",
          "action": "Confirm whatsapp on Okadoc against your source of truth."
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      ],
      "diagnostics": {
        "directories": 4
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    },
    {
      "checker": "ai",
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      "score": 33.3333,
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      "lower": 33.3333,
      "upper": 33.3333,
      "earned": 33.3333,
      "assessable": 100,
      "applicable": 100,
      "provisional": true,
      "reasons": [
        "This is a limited query sample, not a full benchmark."
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      "metrics": [
        {
          "id": "ai.answer-0",
          "label": "Which family clinics are in Jumeirah?",
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          "maximum": 16.666666666666668,
          "earned": 16.666666666666668,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
        },
        {
          "id": "ai.answer-1",
          "label": "Where can I book a dental check-up in Jumeirah?",
          "pillar": "AI recommendations",
          "maximum": 16.666666666666668,
          "earned": 16.666666666666668,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
        },
        {
          "id": "ai.answer-2",
          "label": "Which clinics offer dermatology in Jumeirah?",
          "pillar": "AI recommendations",
          "maximum": 16.666666666666668,
          "earned": 0,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
        },
        {
          "id": "ai.answer-3",
          "label": "Where can I find physiotherapy in Jumeirah?",
          "pillar": "AI recommendations",
          "maximum": 16.666666666666668,
          "earned": 0,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
        },
        {
          "id": "ai.answer-4",
          "label": "Which clinics offer health screening in Jumeirah?",
          "pillar": "AI recommendations",
          "maximum": 16.666666666666668,
          "earned": 0,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
        },
        {
          "id": "ai.answer-5",
          "label": "Where can I book a paediatric appointment in Jumeirah?",
          "pillar": "AI recommendations",
          "maximum": 16.666666666666668,
          "earned": 0,
          "state": "observed",
          "reason": "Observed in this illustrative sample.",
          "source": "Illustrative sample",
          "action": "Review the actual answer and its sources for this treatment query."
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      ],
      "diagnostics": {
        "plannedConditions": 6,
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  ],
  "evidence": {
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        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "additional_categories": {
        "state": "observed",
        "value": 0.5,
        "reason": "One documented care department is not represented.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "services": {
        "state": "observed",
        "value": 0.6,
        "reason": "Three of five documented services are represented.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "name": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
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        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "address": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "pin": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
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        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "regular_hours": {
        "state": "observed",
        "value": 0.8571428571428571,
        "reason": "Sunday hours differ from the confirmed clinic schedule.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "special_hours": {
        "state": "unread",
        "value": 0,
        "reason": "Upcoming special hours have not been confirmed.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "accessibility": {
        "state": "observed",
        "value": 0.5,
        "reason": "Two of four relevant accessibility questions are answered.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "website": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
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        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "phone": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "booking": {
        "state": "missing",
        "value": 0,
        "reason": "No appointment action was found in the complete sample page.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "whatsapp": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "exterior_photo": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "interior_photo": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "team_photo": {
        "state": "unread",
        "value": 0,
        "reason": "Only a partial gallery was available; no absence is inferred.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "care_photo": {
        "state": "observed",
        "value": 1,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      }
    },
    "profileFacts": null,
    "destinations": null,
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    "reviews": {
      "completeness": {
        "state": "observed",
        "value": true,
        "reason": "Observed in this illustrative sample.",
        "source": "Illustrative sample",
        "observedAt": "2026-09-08T08:00:00.000Z"
      },
      "items": [
        {
          "id": "sample-review-000",
          "rating": 2,
          "publishedAt": "2026-09-06T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-001",
          "rating": 5,
          "publishedAt": "2026-09-03T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-002",
          "rating": 5,
          "publishedAt": "2026-08-31T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-003",
          "rating": 5,
          "publishedAt": "2026-08-28T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-004",
          "rating": 5,
          "publishedAt": "2026-08-25T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-005",
          "rating": 5,
          "publishedAt": "2026-08-22T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-006",
          "rating": 5,
          "publishedAt": "2026-08-19T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-007",
          "rating": 5,
          "publishedAt": "2026-08-16T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-008",
          "rating": 5,
          "publishedAt": "2026-08-13T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-009",
          "rating": 4,
          "publishedAt": "2026-08-10T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-010",
          "rating": 5,
          "publishedAt": "2026-08-07T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-011",
          "rating": 5,
          "publishedAt": "2026-08-04T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-012",
          "rating": 5,
          "publishedAt": "2026-08-01T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-013",
          "rating": 5,
          "publishedAt": "2026-07-29T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-014",
          "rating": 5,
          "publishedAt": "2026-07-26T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-015",
          "rating": 5,
          "publishedAt": "2026-07-23T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-016",
          "rating": 5,
          "publishedAt": "2026-07-20T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-017",
          "rating": 2,
          "publishedAt": "2026-07-17T08:00:00.000Z",
          "language": "en",
          "text": "The appointment started late and I could not reach the booking team.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-018",
          "rating": 4,
          "publishedAt": "2026-07-14T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-019",
          "rating": 5,
          "publishedAt": "2026-07-11T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-020",
          "rating": 5,
          "publishedAt": "2026-07-08T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-021",
          "rating": 5,
          "publishedAt": "2026-07-05T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-022",
          "rating": 5,
          "publishedAt": "2026-07-02T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-023",
          "rating": 5,
          "publishedAt": "2026-06-29T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-024",
          "rating": 5,
          "publishedAt": "2026-06-26T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-025",
          "rating": 5,
          "publishedAt": "2026-06-23T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-026",
          "rating": 5,
          "publishedAt": "2026-06-20T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-027",
          "rating": 4,
          "publishedAt": "2026-06-17T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-028",
          "rating": 5,
          "publishedAt": "2026-06-14T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-029",
          "rating": 5,
          "publishedAt": "2026-06-11T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-030",
          "rating": 5,
          "publishedAt": "2026-06-08T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-031",
          "rating": 5,
          "publishedAt": "2026-06-05T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-032",
          "rating": 5,
          "publishedAt": "2026-06-02T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-033",
          "rating": 5,
          "publishedAt": "2026-05-30T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-034",
          "rating": 2,
          "publishedAt": "2026-05-27T08:00:00.000Z",
          "language": "en",
          "text": "The appointment started late and I could not reach the booking team.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-035",
          "rating": 5,
          "publishedAt": "2026-05-24T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-036",
          "rating": 4,
          "publishedAt": "2026-05-21T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-037",
          "rating": 5,
          "publishedAt": "2026-05-18T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-038",
          "rating": 5,
          "publishedAt": "2026-05-15T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-039",
          "rating": 5,
          "publishedAt": "2026-05-12T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-040",
          "rating": 5,
          "publishedAt": "2026-05-09T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-041",
          "rating": 5,
          "publishedAt": "2026-05-06T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-042",
          "rating": 5,
          "publishedAt": "2026-05-03T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-043",
          "rating": 5,
          "publishedAt": "2026-04-30T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-044",
          "rating": 5,
          "publishedAt": "2026-04-27T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-045",
          "rating": 4,
          "publishedAt": "2026-04-24T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-046",
          "rating": 5,
          "publishedAt": "2026-04-21T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-047",
          "rating": 5,
          "publishedAt": "2026-04-18T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-048",
          "rating": 5,
          "publishedAt": "2026-04-15T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-049",
          "rating": 5,
          "publishedAt": "2026-04-12T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-050",
          "rating": 5,
          "publishedAt": "2026-04-09T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-051",
          "rating": 2,
          "publishedAt": "2026-04-06T08:00:00.000Z",
          "language": "en",
          "text": "The appointment started late and I could not reach the booking team.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-052",
          "rating": 5,
          "publishedAt": "2026-04-03T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-053",
          "rating": 5,
          "publishedAt": "2026-03-31T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-054",
          "rating": 4,
          "publishedAt": "2026-03-28T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-055",
          "rating": 5,
          "publishedAt": "2026-03-25T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "missing",
            "value": {
              "text": ""
            },
            "reason": "No reply in the sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-056",
          "rating": 5,
          "publishedAt": "2026-03-22T08:00:00.000Z",
          "language": "ar",
          "text": "الفريق متعاون، وكان الوصول إلى العيادة سهلاً.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "شكراً لملاحظاتك. يسعدنا سماع تجربتك."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "sample-review-057",
          "rating": 5,
          "publishedAt": "2026-03-19T08:00:00.000Z",
          "language": "en",
          "text": "A welcoming team and clear information before my visit.",
          "reply": {
            "state": "observed",
            "value": {
              "text": "Thank you for sharing your feedback with our team."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      ],
      "operatingSince": "2020-01-01T00:00:00.000Z"
    },
    "listings": [
      {
        "id": "google",
        "name": "Google Maps",
        "kind": "maps",
        "canWrite": false,
        "actual": {
          "phone": "+971 4 000 0000",
          "hours": "Sunday: 09:00–18:00"
        },
        "fields": {
          "address": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "phone": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "name": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "website": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "hours": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "whatsapp": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      },
      {
        "id": "apple",
        "name": "Apple Maps",
        "kind": "maps",
        "canWrite": false,
        "actual": {
          "phone": "+971 4 000 0099",
          "hours": "Sunday: 09:00–18:00"
        },
        "fields": {
          "address": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "phone": {
            "state": "observed",
            "value": 0,
            "reason": "An old phone number points patients to the wrong destination.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "name": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "website": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "hours": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "whatsapp": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      },
      {
        "id": "doctoruna",
        "name": "Doctoruna",
        "kind": "care",
        "canWrite": false,
        "actual": {
          "phone": "+971 4 000 0000",
          "hours": "Sunday: closed"
        },
        "fields": {
          "address": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "phone": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "name": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "website": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "hours": {
            "state": "observed",
            "value": 0,
            "reason": "Sunday is listed as closed.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "whatsapp": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      },
      {
        "id": "okadoc",
        "name": "Okadoc",
        "kind": "care",
        "canWrite": false,
        "actual": {
          "phone": "+971 4 000 0000",
          "hours": "Sunday: 09:00–18:00"
        },
        "fields": {
          "address": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "phone": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "name": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "website": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "hours": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          },
          "whatsapp": {
            "state": "observed",
            "value": 1,
            "reason": "Matches the sample clinic record.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      }
    ],
    "listingBaseline": null,
    "ai": {
      "sample": true,
      "repeatsPerCondition": 1,
      "plannedConditions": [
        "query-0",
        "query-1",
        "query-2",
        "query-3",
        "query-4",
        "query-5"
      ],
      "answers": [
        {
          "id": "answer-0",
          "condition": "query-0",
          "query": "Which family clinics are in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": true,
              "topThree": true,
              "cited": true,
              "excerpt": "Example Clinic is among the options for this query."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "answer-1",
          "condition": "query-1",
          "query": "Where can I book a dental check-up in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": true,
              "topThree": false,
              "cited": false,
              "excerpt": "Example Clinic is among the options for this query."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "answer-2",
          "condition": "query-2",
          "query": "Which clinics offer dermatology in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": false,
              "topThree": false,
              "cited": false,
              "excerpt": "Other clinics appeared in this illustrative answer."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "answer-3",
          "condition": "query-3",
          "query": "Where can I find physiotherapy in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": false,
              "topThree": false,
              "cited": false,
              "excerpt": "Other clinics appeared in this illustrative answer."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "answer-4",
          "condition": "query-4",
          "query": "Which clinics offer health screening in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": false,
              "topThree": false,
              "cited": false,
              "excerpt": "Other clinics appeared in this illustrative answer."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        },
        {
          "id": "answer-5",
          "condition": "query-5",
          "query": "Where can I book a paediatric appointment in Jumeirah?",
          "language": "en",
          "surface": "Illustrative API response",
          "model": "Sample model",
          "result": {
            "state": "observed",
            "value": {
              "recommended": false,
              "topThree": false,
              "cited": false,
              "excerpt": "Other clinics appeared in this illustrative answer."
            },
            "reason": "Observed in this illustrative sample.",
            "source": "Illustrative sample",
            "observedAt": "2026-09-08T08:00:00.000Z"
          }
        }
      ]
    },
    "notices": [
      {
        "severity": "info",
        "title": "Illustrative report",
        "evidence": "All clinic details, reviews, comparisons, and answers in this report are synthetic. No live patient or clinic data is shown."
      }
    ]
  },
  "notes": [
    "Scores describe assessable visibility evidence, not clinical quality or a guaranteed Google ranking.",
    "Unread evidence is not treated as a failure. Scores must be read alongside coverage and provisional reasons.",
    "Source observations retain their timestamps and expiry. A downloaded report is a dated record and does not establish current conditions.",
    "All clinic data and observations in this sample are synthetic."
  ]
}